Charlotte is Programme Director at Certis’ Digital Office, where she is responsible for driving Certis’ smart precinct solutions. She has 15 years of experience in strategy, operations and business development in both public and private sectors. Prior to joining Certis, Charlotte co-founded an artificial intelligence and big data analytics start-up where she was responsible for early stage product development and go-to-market strategy. Charlotte has a BEng (Hons) in Chemical Engineering from the National University of Singapore. She also completed the Management Acceleration Program (MAP) at INSEAD in 2016.