Kristy is committed to driving operational excellence and ensuring seamless delivery of strategic goals. With a strong background in the tech and financial sectors, she specialises in optimising processes, managing complex projects, and fostering a high-performance culture across teams.
She thrives on creating scalable systems and strategies that enable growth, improve efficiency, and deliver outstanding customer experiences. Her leadership philosophy is grounded in collaboration, continuous improvement, and innovation, ensuring that their teams are empowered to deliver their best work.
With experience overseeing national operations, managing offshore teams, and leveraging technology for process improvement (including RPA), she’s passionate about transforming operations to align with business goals and customer needs.
She is dedicated to leading with integrity, accountability, and a clear focus on operational sustainability and growth. Experienced Chief Operating Officer skilled in but not limited to Strategy and Business Planning, Operations Management, Process Improvement, Project Management and Coaching.
She is committed to driving operational excellence and ensuring seamless delivery of strategic goals.
Her educational foundation, including an MBA, and Bachelors of Social Science, Criminology & Forensics, Behavioural Science Psychology, and Computer Science, complements her hands-on experience in driving business success.
She is dedicated to leading with integrity, accountability, and a clear focus on operational sustainability and growth.