21-23 Aug 2024
ICC, Sydney

Remote Operations with Security Risk Manager (SRM)

Product Feature brought to you by SoftwareRisk.

The pandemic has highlighted not just the importance of remote security operations, but also the key pitfalls of pen and paper and wand-based methods. Security Risk Manager (SRM) provides a robust solution for remote operations with a suite of products that cover most physical security requirements.

Real-time visibility with SRM-Portal

SRM-Portal is a web and mobile application that acts as a control room, providing 24/7 visibility of security guard operations. It offers a centralised view of operations, from patrol routes, assignments to asset and visitor management. With real-time guard tracking, you can rest assured that your team is not just following security protocols, but also safe.

Capability enhancement with SRM-Sentry

SRM-Sentry is a mobile application that provides a clear line of communication between operations managers and guards. Guards can provide regular status updates of patrol, track visitors, and signal for assistance. The app works on a wide range of smartphone models and even functions in low bandwidth environments.

On time and on task with SRM-Responder

With SRM-Responder, you cut response time to a minimum by providing a way for emergency responders to accept and fulfil assistance requests via the app. If an incident escalates beyond your team’s capabilities, SRM-Responder works as an emergency beacon that seeks assistance from nearby responders. Responders’ locations can also be tracked via GPS remotely to ensure their safety.

Emergency support with SRM-Customer

SRM-Customer is a mobile application that provides customers with real-time security updates and the ability to signal for emergency response. They will receive regional updates of what’s happening in the area to make timely calls based on up-to-date information. In emergencies, SRM-Customer can be used to signal for assistance. Nearby responders will be provided with the customer’s location to render support.

Product Specifications:

  • Easily schedule recurring patrols and monitor progress
  • Assign tasks to patrol checkpoints for guards to carry out
  • Monitor real-time guard locations based on GPS
  • Notifications for emergencies to allow for rapid response
  • Streamline check-in process for visitors and maintain visibility of number of visitors at all time
  • Real-time Incident Reporting
  • Maintain status and easily assign security equipment to guards
  • Report generation via a click of a button

Find out more about the Security Risk Manager (SRM) platform here

Reach out to the SoftwareRisk team 24/7 via online chat, email or phone here

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